Support
Support
This is the support page for Nomad Pro, the iPhone app and the free tools on nomadpro.ai. Email hello@nomadpro.ai and include your device, what you saw, and a screenshot if you can.
What we can help with
- App access, onboarding, and account-free usage questions
- Subscription and Premium entitlement issues
- Privacy and policy questions
- General product feedback
- If you joined the pre-launch waitlist and want your email removed, email us and we'll delete it.
Subscriptions
Premium: 3-day free trial, then auto-renews at £4.99/month or £49.99/year; cancel any time. To change or cancel it, open Settings on your iPhone, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
Response path
Support requests are handled by email at hello@nomadpro.ai. Include the device type, the issue you saw, and any screenshots if relevant.